Refund & Return Policy – Havara
We want you to be happy with your purchase! Please read our refund and return terms below
Last Updated: 09/07/25
1. Returns
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You may request a return within 14 days of receiving your order.
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To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.
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Proof of purchase (order number or receipt) is required.
2. Refunds
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Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method.
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Please note: it may take 5–10 business days for your bank or card company to process the refund.
3. Exchanges
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We only replace items if they are defective or damaged.
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If you need an exchange, contact us with your order number and details.
4. Non-Returnable Items
Certain items cannot be returned, such as:
5. Shipping Costs for Returns
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Customers are responsible for the cost of return shipping.
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If the return is due to our error (wrong or defective item), we will cover the return cost.
6. Damaged or Incorrect Items
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If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos.
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We will arrange a replacement or refund at no extra cost.
7. Legal Disclaimer
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Havara reserves the right to refuse returns that do not meet the conditions stated above.
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Refunds are not guaranteed for items lost or damaged during the return process if not properly packaged.
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Policies are subject to change at any time without prior notice.
